Frequently Asked Questions

Where are we located?

We are located in Mid Valley Megamall, 3rd Floor, North Court beside Megakidz.

What are the hours of operation?

We are open everyday.

What is the recommended clothing?

If you don’t want to be easily seen by opponents, don’t wear white! Our florescent lights make light colour clothing glow in our adventure maze. It is required to wear any rubber sole shoes and leather soles ARE NOT RECOMMENDED, and we recommend light clothing (it gets hot). There is no running allowed.

Is safety equipment required?

No additional equipment is required, our vests is all you need for a fun, safe game.

Do the laser beams hurt?

When a laser tag phaser is acitivated, what you see is a laser beam. The laser beam is for effect only. What scores the actual tag is an IR (infrared) signal, much like the kind used in your television remote control.

How do I apply for a job?

If you are interested in being a part of our crew make sure we have your resume and cover letter on file. Please visit our Career Opportunities page for more information.

How do I book a party?

Please call us at 03-22832999 or you may drop by and enquire at out Service Counter.

What is the recommended age for play?

We recommend children of at least 7 years and above to play. It depends how well a person handles darkened areas with music, fog and other people, as well as how well they are able to handle the size and weight of the pack (approximately 2 to 3kg). We recommend parents/guardians come in with their children to check the game out from our observatory deck before trying it out if they are concerned.

How long to the missions last?

The experience of one mission last about 10 to 15 minutes, including briefing and preparations.

Can we bring outside food or drink?

Sorry, we do not allow outside food or drink in our centre but are happy to offer you a delicious selection of food and drinks at our cafe.

Can I play Laser Tag if I’m pregnant or have a cast?

It is recommended that anyone who is pregnant or currently has any injuries not play in our arena. Please come back when you able to focus on tagging your opponents and have a safe, fun game for everyone.

Can I play alone, how many people can play together?

We recommend at least a few friends to play with, its is always more fun when there are more players, you are however always welcomed to walk in and play with other players looking for friends like yourself, the Mid Valley arena can fit up to 30 players per mission.